Frequently Asked Questions
What should I do if my SunnyPal didn't change color?
If your SunnyPal is not changing color, first make sure you activated the sticker before applying sunscreen by exposing it to sunlight as directed in the instructions. Next, check that your sunscreen is not expired and has been applied correctly. Low-quality, expired, or improperly stored sunscreen may not provide the protection you expect. Remember, if your sunscreen is not performing properly, your skin may not be fully protected from harmful UV rays. If you've followed all application steps and the issue continues, try using a new SunnyPal and a fresh bottle of sunscreen.
How long does each SunnyPal last?
Each SunnyPal is designed to provide UV monitoring for up to 12 hours. For the most accurate results, use a new sticker each day or for each extended outdoor activity.
Can children use SunnyPals?
Yes. SunnyPals are safe and easy to use for children, teens, and adults. They make sun safety more engaging and help build healthy sunscreen habits from an early age.
Do SunnyPals replace sunscreen?
No. SunnyPals are designed to work alongside sunscreen, not replace it. They help provide a visual reminder to check your sun protection and reapply sunscreen when needed
Where should I place my SunnyPal?
Apply your SunnyPal to clean, dry skin before sunscreen. For best results, place it on a sun-exposed area such as your shoulder, upper arm, or upper back, then apply sunscreen over both the sticker and surrounding skin.
Can I wear SunnyPals in water?
Yes. SunnyPals are designed for outdoor activities, including swimming and water play. However, prolonged water exposure, heavy sweating, or friction may affect adhesion. If your sticker becomes loose or damaged, replace it with a new one for the best experience.
